FAQ
无法连接网络怎么办?
TravelGo
2026-05-26
## 排查步骤
1. 确认手机「数据漫游」已开启。
2. 确认 eSIM 号码方案已设为默认数据来源。
3. 尝试重启手机。
4. 检查 eSIM 是否已成功激活(状态为「已激活」)。
5. 若仍无法连接,请联系 TravelGo 客服获取帮助。
Overview
This article provides a comprehensive guide to help you quickly understand the key concepts and complete the task efficiently.
Prerequisites
Before starting: 1. Verify your device meets requirements. 2. Have account credentials ready. 3. Ensure a stable internet connection.
Step-by-Step Instructions
Step 1: Open the app and locate the feature. Step 2: Fill in or select required info as prompted. Step 3: Review and tap Confirm to finalize.
Frequently Asked Questions
Q: What if the change does not take effect? A: Wait 1-3 mins and refresh. Q: Is all devices supported? A: Most mainstream devices are. Check our compatibility list.
Summary
By following this guide you should have completed all required steps. If you have any questions, our TravelGo support team is available 24/7.